FaQ

Frequently Asked Questions

F.A.Q.

Tips For Coloring our Coloringbooks
  • What kind of pencils or mediums are the paper of the coloring books tested with?

    We tested our pages with 32 different color pencils like copic markers, brushpens, pan pastell, 

    watercolor etc. We made a test page for you where you can find the 32 different pencils, brushes etc. :

    colortestpage

  • What kind of medium do you recommend?

    We recommend for the best blending and coloring experience the Prisma Premium Colorpencils.


    But let your imagination run wild. Use different mediums like glitter pens or panpastells or use for the juwelery Nuvo glitter drops. 

    There is no rule, it's what you prefer for the best experience.

Questions About Shipment & Orders
  • How do I check the status of my order?

    After any order is completed, you will receive an email confirming the purchase. After the order ships, you will receive a tracking information. This information is also available through your online Account Information.

  • What can I do if I never receive my order?

    Occasionally, packages are lost in transit, delivered to the wrong address, or arrive in separate packages. Packages may also be left with a family member, neighbor, co-worker, or building manager.


    NOTE:  Please contact us to check your order status. 

  • Will items ship on Saturdays?

    No. At this time, weekends and holidays are not included.

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